Return and refund policy

Exchanges, Returns & Refunds

At Unique World Jewels, we want you to love your purchase! That’s why every order comes with a 14-day hassle-free return policy and a 100% material guarantee — ensuring you receive exactly what’s described in the listing.

Eligibility for Returns

• You may return your item within 14 days of delivery for a full refund, product exchange, or repair (valid for 3 months).

• Custom-made or personalized orders are not eligible for returns or refunds.

• Returned items must be unused, in original condition and packaging, with all tags intact.

Steps to Make a Return

1. Contact us: Email support@uniqueworldjewels.com or WhatsApp +91 7665507933 to initiate your return.

2. Prepare your item: Keep the piece ready in its original packaging and condition.

3. Shipping: Return shipping costs are the buyer’s responsibility, but we’ll do our best to assist you in minimizing postage charges.

4. Processing: Once we receive your item, we’ll process your refund, issue store credit, or dispatch the exchange/replacement as per your request.